{"id":11643,"date":"2026-05-11T13:34:44","date_gmt":"2026-05-11T05:34:44","guid":{"rendered":"https:\/\/www.witpax.com\/?page_id=11643"},"modified":"2026-05-11T13:46:20","modified_gmt":"2026-05-11T05:46:20","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/www.witpax.com\/it\/shipping-policy\/","title":{"rendered":"Politica sulle spedizioni"},"content":{"rendered":"<p class=\"wp-block-paragraph\">This Shipping Policy applies to sample products purchased through WITPAX.com.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>How Sample Orders Work<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Customers may place a sample order by selecting the sample product they want, entering the required shipping information, and completing checkout on WITPAX.com.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No payment is collected at checkout. After we receive the checkout information, we prepare the sample order and arrange shipment to the address provided by the customer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Cash on Delivery Payment<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All sample orders are shipped using Cash on Delivery (COD). This means the customer does not pay online at the time of checkout.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When the sample order is delivered, the customer pays the sample product price plus applicable shipping, delivery, logistics, carrier handling, or collection fees to the local courier, logistics provider, or receiving party. The local receiving party then transfers the collected payment to WITPAX.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We do not collect credit card numbers or other online payment details during checkout for sample orders.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Shipping Destinations<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We offer worldwide shipping for sample orders where local delivery and Cash on Delivery collection are supported by the available courier or logistics provider.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If COD collection or delivery is not available for your destination, we may contact you before shipment to confirm available options or cancel the sample order at no charge.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Order Processing Time<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sample orders are usually processed within 1-3 business days after we receive the completed checkout information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Orders are processed Monday through Saturday, excluding public holidays and days when courier pickup is unavailable.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Estimated Delivery Time<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Delivery time depends on the destination country or region, local courier availability, customs processing, and other logistics conditions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Most international sample shipments are delivered within 7-15 business days after the package is handed to the carrier. Delivery may take longer for remote areas, customs checks, severe weather, local service interruptions, or other conditions outside our control.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Shipping Costs and Fees<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The amount payable on delivery may include the sample product price and applicable shipping-related charges, such as delivery fees, logistics fees, carrier handling fees, collection fees, and any other carrier-related charges required to deliver the sample order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Where available, the payable amount will be shown during checkout or confirmed in the order confirmation before shipment. Customers should review the payable amount before accepting delivery and making payment to the local receiving party.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Order Confirmation<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After a customer completes checkout, WITPAX will receive the sample order information. We may send an order confirmation and, where available, estimated delivery information or tracking details.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please make sure the shipping address, phone number, email address, and recipient details are accurate. Incorrect or incomplete delivery information may delay shipment or prevent delivery.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Delivery and Refused Shipments<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The customer is responsible for being available to receive the package and pay the Cash on Delivery amount to the local courier, logistics provider, or receiving party.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a customer refuses delivery, does not pay the COD amount, or cannot be reached by the carrier, the package may be returned, delayed, or disposed of according to the carrier&#8217;s local rules. In that situation, the sample order is not considered completed.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Contattateci<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you have questions about shipping for a sample order, please contact us:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email: support@witpax.com &nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Phone: +86 133 9090 1717 &nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Address: No.12, Jinlan Road, Jiangning District, Nanjing, Jiangsu Province, China<\/p>","protected":false},"excerpt":{"rendered":"<p>This Shipping Policy applies to sample products purchased through WITPAX.com. How Sample Orders Work Customers may place a sample order by selecting the sample product they want, entering the required shipping information, and completing checkout on WITPAX.com. No payment is collected at checkout. After we receive the checkout information, we prepare the sample order and [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_seopress_robots_follow":"","_seopress_robots_imageindex":"","_seopress_robots_snippet":"","_seopress_robots_primary_cat":"","_seopress_robots_breadcrumbs":"","_seopress_robots_freeze_modified_date":"","_seopress_robots_custom_modified_date":"","_seopress_robots_canonical":"","_seopress_social_fb_title":"","_seopress_social_fb_desc":"","_seopress_social_fb_img":"","_seopress_social_fb_img_attachment_id":0,"_seopress_social_fb_img_width":0,"_seopress_social_fb_img_height":0,"_seopress_social_twitter_title":"","_seopress_social_twitter_desc":"","_seopress_social_twitter_img":"","_seopress_social_twitter_img_attachment_id":0,"_seopress_social_twitter_img_width":0,"_seopress_social_twitter_img_height":0,"_seopress_redirections_value":"","_seopress_redirections_enabled":"","_seopress_redirections_enabled_regex":"","_seopress_redirections_logged_status":"","_seopress_redirections_param":"","_seopress_redirections_type":0,"_seopress_analysis_target_kw":"","_seopress_news_disabled":"","_seopress_video_disabled":"","_seopress_video":[],"_seopress_pro_schemas_manual":[{"_seopress_pro_rich_snippets_article_type":"Article","_seopress_pro_rich_snippets_article_title":"","_seopress_pro_rich_snippets_article_desc":"","_seopress_pro_rich_snippets_article_author":"","_seopress_pro_rich_snippets_article_img":"","_seopress_pro_rich_snippets_article_coverage_start_date":"","_seopress_pro_rich_snippets_article_coverage_start_time":"","_seopress_pro_rich_snippets_article_coverage_end_date":"","_seopress_pro_rich_snippets_article_coverage_end_time":"","_seopress_pro_rich_snippets_article_speakable_css_selector":"","_seopress_pro_rich_snippets_type":"custom","_seopress_pro_rich_snippets_custom":"<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@graph\": [\n    {\n      \"@type\": \"WebPage\",\n      \"@id\": \"https:\/\/www.witpax.com\/shipping-policy\/#webpage\",\n      \"url\": \"https:\/\/www.witpax.com\/shipping-policy\/\",\n      \"name\": \"Shipping Policy &amp; Sample Order Logistics | WITPAX\",\n      \"headline\": \"Shipping &amp; Sample Order Fulfillment Policy\",\n      \"description\": \"Official shipping policy for WITPAX custom packaging and sample order fulfillment. Learn about order processing times, international delivery destinations, and tracking for your custom packaging prototypes.\",\n      \"inLanguage\": \"en-US\",\n      \"isPartOf\": { \"@id\": \"https:\/\/www.witpax.com\/#website\" },\n      \"publisher\": { \"@id\": \"https:\/\/www.witpax.com\/#organization\" },\n      \"breadcrumb\": { \"@id\": \"https:\/\/www.witpax.com\/shipping-policy\/#breadcrumb\" },\n      \"primaryImageOfPage\": { \"@id\": \"https:\/\/www.witpax.com\/shipping-policy\/#primaryimage\" },\n      \"mainEntity\": [\n        {\n          \"@type\": \"HowTo\",\n          \"@id\": \"https:\/\/www.witpax.com\/shipping-policy\/#sample-workflow\",\n          \"name\": \"How Packaging Sample Orders Work\",\n          \"description\": \"A streamlined process for custom packaging prototyping, from online checkout to international doorstep delivery.\",\n          \"step\": [\n            {\n              \"@type\": \"HowToStep\",\n              \"position\": 1,\n              \"name\": \"Place Sample Order\",\n              \"text\": \"Select the custom packaging specifications or sample product you require, enter your precise corporate shipping details, and complete checkout.\"\n            },\n            {\n              \"@type\": \"HowToStep\",\n              \"position\": 2,\n              \"name\": \"Order Processing &amp; Prototype Creation\",\n              \"text\": \"Our factory processes the order and prepares your precision packaging samples or structural mockups within the designated processing timeline.\"\n            },\n            {\n              \"@type\": \"HowToStep\",\n              \"position\": 3,\n              \"name\": \"Global Dispatch &amp; Delivery\",\n              \"text\": \"The verified sample kit is securely packed and dispatched via premium air courier to your designated international destination.\"\n            }\n          ]\n        },\n        {\n          \"@type\": \"FAQPage\",\n          \"@id\": \"https:\/\/www.witpax.com\/shipping-policy\/#logistics-faq\",\n          \"mainEntity\": [\n            {\n              \"@type\": \"Question\",\n              \"name\": \"What are the estimated delivery times and destinations for packaging samples?\",\n              \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"WITPAX ships packaging samples and prototypes globally to major international destinations. Estimated delivery times depend on your specific region and the selected air courier service (DHL, FedEx, or UPS).\"\n              }\n            },\n            {\n              \"@type\": \"Question\",\n              \"name\": \"What happens in the case of delivery failures or refused shipments?\",\n              \"acceptedAnswer\": {\n                \"@type\": \"Answer\",\n                \"text\": \"Customers must ensure accurate shipping info during checkout. Refused shipments or undeliverable orders due to incorrect address data will be managed according to our standard logistics liability framework.\"\n              }\n            }\n          ]\n        },\n        {\n          \"@type\": \"Service\",\n          \"@id\": \"https:\/\/www.witpax.com\/shipping-policy\/#sample-fulfillment-service\",\n          \"name\": \"WITPAX Packaging Sample Fulfillment Service\",\n          \"serviceType\": \"B2B Prototyping &amp; Material Evaluation\",\n          \"description\": \"Factory-direct manufacturing and worldwide express delivery of custom physical packaging mockups, dieline proofs, and material finish kits.\",\n          \"provider\": { \"@id\": \"https:\/\/www.witpax.com\/#organization\" },\n          \"areaServed\": \"Worldwide\",\n          \"offers\": {\n            \"@type\": \"Offer\",\n            \"@id\": \"https:\/\/www.witpax.com\/shipping-policy\/#free-sample-kit-offer\",\n            \"name\": \"Free WITPAX Sample Kit Request\",\n            \"url\": \"https:\/\/www.witpax.com\/shipping-policy\/\",\n            \"description\": \"Qualified B2B clients can request a complete material, texture, and finish sample kit to evaluate manufacturing capabilities before custom production.\",\n            \"price\": \"0\",\n            \"priceCurrency\": \"USD\",\n            \"seller\": { \"@id\": \"https:\/\/www.witpax.com\/#organization\" }\n          }\n        }\n      ]\n    },\n    {\n      \"@type\": \"Organization\",\n      \"@id\": \"https:\/\/www.witpax.com\/#organization\",\n      \"name\": \"WITPAX\",\n      \"url\": \"https:\/\/www.witpax.com\/\",\n      \"description\": \"Premium industrial &amp; fashion custom packaging solutions.\",\n      \"logo\": \"https:\/\/www.witpax.com\/wp-content\/uploads\/witpax-favicon-300x300.png\",\n      \"knowsAbout\": [\n        \"Custom Packaging Engineering\",\n        \"Packaging Structural Design\",\n        \"Apparel Packaging Manufacturing\",\n        \"Brand Experience Optimization\",\n        \"Global Supply Chain Logistics\"\n      ]\n    },\n    {\n      \"@type\": \"WebSite\",\n      \"@id\": \"https:\/\/www.witpax.com\/#website\",\n      \"url\": \"https:\/\/www.witpax.com\/\",\n      \"name\": \"WITPAX\",\n      \"publisher\": { \"@id\": \"https:\/\/www.witpax.com\/#organization\" },\n      \"inLanguage\": \"en-US\"\n    },\n    {\n      \"@type\": \"BreadcrumbList\",\n      \"@id\": \"https:\/\/www.witpax.com\/shipping-policy\/#breadcrumb\",\n      \"itemListElement\": [\n        { \"@type\": \"ListItem\", \"position\": 1, \"name\": \"Home\", \"item\": \"https:\/\/www.witpax.com\/\" },\n        { \"@type\": \"ListItem\", \"position\": 2, \"name\": \"Shipping Policy\", \"item\": \"https:\/\/www.witpax.com\/shipping-policy\/\" }\n      ]\n    },\n    {\n      \"@type\": \"ImageObject\",\n      \"@id\": \"https:\/\/www.witpax.com\/shipping-policy\/#primaryimage\",\n      \"url\": \"https:\/\/www.witpax.com\/wp-content\/uploads\/w480h480fitcrop.avif\",\n      \"contentUrl\": \"https:\/\/www.witpax.com\/wp-content\/uploads\/w480h480fitcrop.avif\",\n      \"caption\": \"WITPAX Global Shipping Policy and Logistics Support\"\n    }\n  ]\n}\n<\/script>"}],"_seopress_pro_rich_snippets_disable_all":"","_seopress_pro_rich_snippets_disable":[],"_seopress_pro_schemas":[],"footnotes":""},"class_list":["post-11643","page","type-page","status-publish","hentry"],"acf":{"hero_section_description":"","hero_section_image":"","prototype_box_heading":"","prototype_box_description":"","case_study_boxes_heading":"","case_study_boxes_description":"","features_section_subheading":"","features_section_heading":"","features_section_description":"","features_section_image":"","features_repeater":null,"benefits_repeater":null,"sample_packaging":""},"_links":{"self":[{"href":"https:\/\/www.witpax.com\/it\/wp-json\/wp\/v2\/pages\/11643","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.witpax.com\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.witpax.com\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.witpax.com\/it\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.witpax.com\/it\/wp-json\/wp\/v2\/comments?post=11643"}],"version-history":[{"count":2,"href":"https:\/\/www.witpax.com\/it\/wp-json\/wp\/v2\/pages\/11643\/revisions"}],"predecessor-version":[{"id":11647,"href":"https:\/\/www.witpax.com\/it\/wp-json\/wp\/v2\/pages\/11643\/revisions\/11647"}],"wp:attachment":[{"href":"https:\/\/www.witpax.com\/it\/wp-json\/wp\/v2\/media?parent=11643"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}